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FAQ
Welcome to Our Client FAQs
At Marlyn Recruitment, we understand that finding the right talent is essential to your organisation’s success. Whether you’re in healthcare, administrative, hospitality, or cleaning sectors, our goal is to make the recruitment process seamless and efficient. This FAQ page is designed to answer all the common questions clients may have about our recruitment services, timelines, industries we specialise in, and how we work with you to meet your staffing needs. Explore the sections below for detailed insights and guidance.
Recruitment Process
Learn about each stage of our recruitment process, from the initial consultation and candidate sourcing to placement and follow-up support.
How does your recruitment process work?
Our recruitment process starts with a consultation to understand your needs, followed by candidate sourcing, screening, placement, and post-placement support.
How do you source candidates?
We use a combination of our extensive network, job boards, and proactive talent scouting.
What is the screening process like?
Our screening includes interviews, skills assessments, reference checks, and cultural fit analysis.
Do you handle candidate onboarding?
Yes, we assist with the onboarding process to ensure smooth integration into your team
How involved are you during the placement?
We stay in close communication with both clients and candidates to ensure satisfaction during and after placement.
Can I be involved in the interview process?
Absolutely! We encourage client involvement, whether it’s reviewing CVs or participating in interviews.
How do you ensure the quality of candidates?
We have a rigorous vetting process that includes background checks, skill validation, and culture-fit assessments.
What happens if a candidate doesn’t work out?
We offer a replacement guarantee within a specified time frame if a candidate is not a good fit.
How do you determine a candidate’s cultural fit?
We assess candidates through behavioural interviews and evaluate how their values align with your company’s culture.
What is your success rate for long-term placements?
We have a high success rate, with a majority of our candidates remaining in their roles for more than one year.
Industry Specialisations
Explore the industries we specialise in, including healthcare, administrative, hospitality, and cleaning, and discover how we tailor our recruitment solutions for each sector.
What industries do you specialise in?
We specialise in healthcare, administrative, hospitality, and cleaning sectors.
Do you focus on permanent or temporary roles?
We provide both temporary and permanent staffing solutions across all our specialised industries.
Can you help with executive-level recruitment?
Yes, we offer executive search services for leadership positions within the healthcare and other sectors.
Do you only recruit in Barking, UK?
While our office is based in Barking, we recruit candidates across the UK and globally for specialised roles.
Can you recruit for niche positions?
Yes, we have experience in filling specialised roles, including highly technical and leadership positions.
Do you have experience in recruiting for long-term care facilities?
Yes, we are experienced in providing staffing solutions for long-term care, including nursing homes and rehabilitation centres.
How do you support organisations in the hospitality industry?
We help recruit key roles like managers, chefs, front-of-house staff, and housekeeping.
Do you provide staffing for corporate administrative roles?
Yes, we can source candidates for positions like executive assistants, office managers, and data entry clerks.
Can you help find temporary staff for event management?
Yes, we provide staffing solutions for events, including hospitality staff, cleaners, and coordinators.
What is your process for filling positions in the cleaning industry?
We source candidates with experience in commercial and residential cleaning, ensuring they meet the specific standards of each client.
Timelines and Flexibility
Get insights into how quickly we fill roles, how we manage urgent needs, and the flexibility we offer in temporary, contract, and permanent placements.
What is the typical timeline for filling a position?
It generally takes 2-6 weeks depending on the role and complexity.
Can you provide urgent or last-minute staffing?
Yes, we offer quick turnaround staffing solutions for urgent needs.
Do you offer temporary-to-permanent placement options?
Yes, we have flexible contract-to-hire options that allow clients to test candidates before committing.
How do you handle high-volume recruitment?
We use bulk sourcing strategies and efficient screening processes to meet large-scale staffing requirements.
Can you manage seasonal staffing needs?
Yes, we provide staffing solutions tailored to seasonal demands in various industries.
What’s the difference between temporary, contract, and permanent placements?
Temporary roles are short-term, contracts are for fixed terms, and permanent placements involve long-term employment.
Do you support remote hiring?
Yes, we offer recruitment services for remote positions, ensuring candidates have the necessary digital skills.
What is the minimum contract length you handle?
We accommodate contracts as short as one week, depending on client needs.
How flexible are you with contract terms?
We tailor contract terms to match the specific needs of our clients, offering maximum flexibility.
Do you provide project-based staffing?
Yes, we offer staffing for projects with clear start and end dates, ensuring you have the right resources at the right time.
Client and Candidate Support
Find out how we support clients and candidates throughout the hiring process, from job description creation to post-placement onboarding and feedback.
How do you support clients during the recruitment process?
We provide regular updates, candidate shortlists, and consultation throughout the recruitment journey.
Can you help clients refine job descriptions?
Yes, we assist in crafting clear and attractive job descriptions that accurately reflect role requirements.
What is your follow-up process after placement?
We conduct check-ins at key intervals to ensure both clients and candidates are satisfied with the placement.
Do you offer training support for placed candidates?
While we don’t directly provide training, we can recommend training programs and resources.
How do you handle confidential hires?
We manage confidential roles discreetly, using non-disclosure agreements and maintaining strict privacy.
Can you assist with onboarding for new hires?
Yes, we offer onboarding support, helping both clients and candidates adjust smoothly to new roles.
What’s your approach to diversity and inclusion in hiring?
We prioritise inclusive hiring practices, ensuring diverse candidate pools that meet both skill and cultural needs.
How do you handle candidate feedback?
We regularly collect and address feedback from both clients and candidates to improve our services.
Can you help with workforce planning?
Yes, we provide strategic advice on workforce planning, helping clients align recruitment with long-term goals
Do you offer advice on employment laws and regulations?
While we don’t provide legal counsel, we can guide you on best practices regarding employment laws and compliance.
Cost and Fees
Find answers to common inquiries about the industries we serve, our recruitment services, and what makes Marlyn Recruitment unique.
What are your recruitment fees?
Our fees are competitive and vary depending on the type of service (temporary, permanent, executive search, etc.).
Are there additional costs for urgent placements?
For rush placements, there may be a small additional fee, which is discussed upfront.
How do you determine the cost of your services?
Costs are based on role type, contract length, and industry standard rates.
What payment options do you offer?
We offer flexible payment plans, including instalment options for ongoing services.
Is there a guarantee period?
Yes, we provide a guarantee period during which we offer free replacements if a candidate doesn’t work out.
Are there any hidden fees?
No, we believe in transparency— all fees are outlined in the initial agreement.
Do you offer discounts for bulk recruitment?
Yes, we provide discounted rates for clients with ongoing or high-volume recruitment needs.
Can we get a quote before committing
Yes, we offer no-obligation quotes after an initial consultation.
What is your refund policy?
Refunds are handled on a case-by-case basis depending on the service agreement.
How do I get started with your services?
Simply contact us via our website or call our office, and we’ll set up an initial consultation.
Tailored advice and support for your career journey
What defines Marlyn Recruitment
Team Work
At Marlyn Recruitment, teamwork drives our success. We collaborate closely to deliver tailored recruitment solutions, ensuring excellence in every placement.
Professionalism
Exemplifying professionalism, Marlyn Recruitment delivers top-tier recruitment solutions tailored to your needs. Our commitment to excellence ensures every placement is a success.
Passion
At Marlyn Recruitment, passion fuels our work. We are dedicated to delivering exceptional recruitment solutions tailored to your needs, driven by our unwavering commitment to excellence.
Outstanding Support
Experience outstanding support at Marlyn Recruitment. Our team is dedicated to providing you with exceptional service and guidance throughout your recruitment journey.
Innovation
At Marlyn Recruitment, we innovate to redefine recruitment, connecting talent with opportunity to keep you ahead in the job market
Customer Focus
Customer focus drives us at Marlyn Recruitment. We prioritize your needs, ensuring our recruitment solutions exceed your expectations.
Professional team
Jeffrey Jones
Executive Director
Adam Lambert
Executive Director
Jenny Jones
Personnel Director
Monica Kelley
Vice President
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